Refund Policy

Last updated: August 2026 · This is a placeholder policy pending final legal review — do not treat as legal advice.

1. Platform Subscription

WaSarthi's platform subscription fees are billed in advance for the selected billing cycle (monthly, quarterly or yearly). Unused subscription time is generally non-refundable, except as required by law or as expressly stated in your plan agreement.

2. Meta Messaging Charges

Meta's WhatsApp messaging charges are billed separately based on conversations sent and are non-refundable once a message has been delivered.

3. Free Trial

If a free trial is offered, no payment is required during the trial period. You will only be billed if you choose to continue on a paid plan after the trial ends.

4. Cancellations

You may cancel your subscription at any time from your account settings or by contacting support. Cancellation stops future billing but does not refund the current billing cycle unless required by law.

5. Exceptions

Refund requests due to a verified billing error or service outage will be reviewed on a case-by-case basis. Contact support@wasarthi.com with your account details.

6. Contact

For refund or billing questions, email support@wasarthi.com or reach us on WhatsApp at +91 9609919555.