WHATSAPP TEAM INBOX

One Number. Your Entire Team.

Stop managing customers across personal phones. Give your entire team one organized workspace with assignment, notes, tags and full conversation history.

RSRiya Sharma
Is it still available?
AKAmit Kumar
Thanks, received!
PJPriya Joshi
Can I reschedule?
Riya SharmaHot Lead
Is it still available?10:02 AM
Yes! Assigning you to Rahul now.10:04 AM · Priya (Agent)
SourceFacebook Ad
StageQualified
Assigned toRahul V.
TagsSector 45
WHAT'S INCLUDED

Everything Your Team Needs in One Inbox

Multiple Agents

Any number of teammates can work from the same WhatsApp number, based on your plan.

Chat Assignment

Route conversations to the right agent automatically or manually.

Internal Notes

Leave private notes on a conversation, visible only to your team.

Tags & Labels

Organize conversations by stage, source, or any custom label.

Quick Replies

Save and reuse common responses to answer faster.

Role-Based Access

Control exactly what each teammate can see, edit or assign.

WHY IT MATTERS

Personal Phones Don't Scale

When customers message different personal numbers, conversations get lost the moment someone’s on leave or switches devices. A shared inbox keeps every conversation, and its full history, in one place — accessible to whoever needs it, whenever they need it.

FAQ

Team Inbox Questions

How many agents can use the inbox?
Agent limits depend on your plan — from 2 on Starter to unlimited on Business and Enterprise.
Can conversations be auto-assigned?
Yes, using round-robin, load-based, or rule-based assignment configured in Automation.
Can I restrict what an agent can see?
Yes, role-based access lets you limit visibility to assigned conversations only, if needed.

Give Your Team One Shared Inbox

Start free, or talk to our team about your setup.